This article will detail how to cancel your Ramsey+ membership if you're in a trial or have an upcoming renewal, this includes subscriptions managed on your Apple or Android device.
First, determine where your subscription is managed.
Navigate directly to https://account.ramseysolutions.com/ and sign in with your Ramsey+ credentials.
- If you see an option for "Subscriptions," that means your subscription is managed directly by us.
- If you do NOT see an option for "Subscriptions," that means your subscription is likely managed through your mobile device.
- If you don't find any subscriptions through your Apple or Android device, contact us to review your account status.
Cancel upcoming renewal managed by Ramsey Solutions
- Click HERE to manage your subscription
- Sign in with your Ramsey+ account email address and password
- Click "Cancel Subscription"
- On the next screen, click "No Thanks, Turn Off Auto-Renew"
- Again, click "No Thanks, Turn Off Auto-Renew"
- Confirm that you receive the "Your subscription has been updated." banner.
Done! You have canceled your trial or upcoming renewal. You will continue to have access to all of Ramsey+ until the end of the trial period or current membership term as determined by the date on your Subscriptions page.
If you cancel your subscription the day of or after your renewal charge was scheduled, it is likely that you have instead canceled the next term's renewal and have already been charged. If you have already been charged for your renewal and would like to request a refund, please reference this article.
Cancel upcoming renewal on an Apple device
When you sign up for Ramsey+ through one of our iOS apps, your account is managed by Apple. If you wish to cancel your account you'll need to do it through your Apple subscriptions.
- Go to your iPhone Settings
and tap your name at the very top. - Tap Subscriptions.
- Select the relevant Ramsey app subscription (EveryDollar, FinancialPeace, or BabySteps).
- Tap Cancel Trial or Cancel Subscription depending on your current status.
- Tap Confirm and your account will be set to downgrade to the free version on the given date.
- You can see that the subscription is now set to expire unless you choose to resubscribe.
Since Apple is in charge of this particular subscription, they do not allow us to make any adjustments, refunds, or cancelations to the accounts they manage. See this article for more information on how to request a refund through Apple.
NOTE: If you just uninstall the app, your subscription will not be canceled.
Cancel upcoming renewal on an Android device
When you sign up for Ramsey+ through one of our Android apps, your account is managed by Google. If you wish to cancel your account you'll need to do it through your Google Play subscriptions.
- Open the Google Play app
.
- At the top right, tap the profile icon.
- Tap Payments & subscriptions
Subscriptions.
- Select the subscription you want to cancel.
- Tap Cancel subscription.
- Follow the instructions.
Click HERE to learn more about how to manage your Google Play subscriptions and purchases. If you've already been charged for your membership through your Google Play subscriptions, please review our refund policy HERE.
NOTE: If you just uninstall the app, your subscription will not be canceled.